Report a technical problem
Something on stepex.co, the application or your portal isn't working? Tell us what went wrong and we'll look into it. Before you do, try refreshing the page, signing out and back in, or another browser or device. On a phone or tablet, some tables scroll sideways, so a button you expect may be off the edge of the screen.
Report a technical problem
Your name (required) · Email (required) · Summary (required) · What were you doing? (category, required) · Your account ID (optional) · Ticket number, if you have one (optional) · What happened (required) · Screenshot or attachment (optional; please hide passwords and full bank or card details)
We'll use these details to look into the problem and reply to you, and for nothing else. See our privacy policy